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User Activity (Admin)

Alex Norbert
  • Updated

Dear valued customer,

We’ve made some improvements to User Activity, and this article will be updated soon to reflect those changes.

If you have any questions in the meantime, feel free to reach out through chat (if it’s included in your plan) or by submitting a ticket in the support center.

Thank you for being a part of Vuepak.

The Vuepak Team

 

The User Activity page provides the account administrator with a report on the performance of the company team.

To visit this page, follow these steps:

1. Click Admin Panel on the main menu.1_User_Activity.png

2. Click User Activity   2_User_Activity.png

3. Select your desired channel from the dropdown. The options are:

a) Packages Sent
b) Packages Shared

3_User_Activity.png

You can filter by user and timeframe, or by date range.4_User_Activity.png

When Packages Sent is selected, you will see the following columns:

  • Team Member: Displays the name of the user in the company account.

  • Packages Emailed: Shows the total number of packages sent by the user via email for the specified period.

  • Assigned Leads: Indicates the leads assigned to the user by uploading a CSV file via the Admin Panel / Lead Import page.

  • Leads Contacted: Shows the number of leads contacted by the user through Vuepak.

  • Contact Ratio: Displays the percentage difference between the leads assigned and those contacted.

  • Log Ins for Period: Indicates how many times the user has logged in within the specified period from the dropdown filter.

  • Last Log In: Shows the last time the user logged in.

5_User_Activity.png

When Packages Shared is selected, you will see the following columns:

  • Team Member: Displays the name of the user in the company account.

  • Packages Shared: Shows the total number of packages shared by the user on social media or via the Link to Package.

  • Leads Generated: Indicates the total number of leads generated by the user when the package requires a form to be completed to view it. Learn more by reviewing the article titled Sharing on Social Media and Beyond.

  • Conversion Rate: Displays the ratio between the packages shared that require a lead form and the leads that have been acquired.

6_User_Activity.png

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