Email Integration

To send emails through sequences and email packages, you will need to connect to your email provider. Currently, Vuepak supports Microsoft 365, Google Workspace Gmail, and personal Gmail accounts. Depending on your plan, you can add multiple email accounts.

To integrate your email accounts, follow these steps: 

1. Click the Avatar in the upper right corner and select Integrations.

2. Choose your email provider and click Sign In. For this example, we will use Gmail.

3. Enter your credentials and follow the prompts.

4. To add additional email accounts with the same provider, click the Kebab Menu in the upper right of the integration box, select Add an Account, and follow the steps as before.

5. After adding multiple accounts, toggle the switch on the account you would like to set as default.

Important Note: Having a properly configured email account ensures your emails are delivered and helps prevent them from landing in the spam folder. To learn more about spam and how to test and ensure your email account is configured correctly, please see the article titled How to Correctly Configure Your Email Account.

Important Note: If your email provider experiences an outage, Vuepak will continue attempting to send your message for up to four hours. If the issue persists beyond that, Vuepak will stop trying to send the message. You will need to go to the History page and click Resume to manually retry sending the affected messages.

To delete an email account, click the Kebab Menu on the account you wish to delete and select Delete this account.